Aura’s IPTV and digital signage system supports 193 endpoints across the hotels bedrooms, bar, café and conference rooms, enabling staff to push out tailored content wherever it is required – whether in real time or scheduled – and improve customer service, too.
In addition to optimising the guest experience through easy access to in-room entertainment and hotel information, the system also empowers staff to have flexibility and control over the content being broadcast. For example, seasonal menus can be kept up to date, daily conference schedules can be published at the click of a mouse, and unique welcomes can be sent to individual guest rooms.
The multi-user web-based management system enables staff to manage frequently-changing content with ease. They can send personalised messages or full-screen alerts to specific rooms, on a scheduled or reactive basis, as well as control the channel selection for public area screens – applying branded templates for a slick on-brand aesthetic throughout the site.